Contact Alder & Hearth Counseling
Send an inquiry and we will arrange a free 15 minute phone call to check fit before anything is booked. If you would rather read first, our team page lists who works where, and the FAQ covers fees, insurance, and what a first session is like.
What happens after you send an inquiry?
Three steps, and none of them commit you to booking a session or paying a fee.
1
We read it and reply
A person at the practice reads your message, not an automated system. We reply by email or phone, whichever you asked for, within [response time to be confirmed].
2
You get a free 15 minute call
A short call with the practice, not a therapy session. You describe what is going on, we explain how we work, and we suggest a therapist. Nothing is charged for it.
3
You decide whether to book
If it fits, your first appointment is arranged at Nashville, Franklin, or online. If it does not fit, we will say so, and there is no follow up pressure either way.
Send an inquiry
Tell us who the appointment is for and what you are hoping will change. Please do not include clinical detail or anything you would rather not send through a web form. That belongs on the phone or in the session.
How else can I reach the practice?
If you would rather not use the form, these are the alternatives, and the same free 15 minute call applies.
call
Call the practice
Phone: [phone number to be confirmed]. Leave a message with a time that is safe to call you back and we will use it.
Email the practice
Email: [email address to be confirmed]. Fine for scheduling questions. Please leave clinical detail out of email, because it is not a secure channel.
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Visit either office
Nashville and Franklin, Tennessee. Address, opening hours, parking, entrance, and accessibility details sit on each location page.
Where are your offices?
Two offices in Tennessee, plus online sessions when travel does not fit your week. Each location page carries the practical detail.
Nashville office
[Street address], Nashville, Tennessee. Opening hours, parking, entrance, and accessibility details are still being confirmed and will be listed on the Nashville page.
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Franklin office
[Street address], Franklin, Tennessee. Most couples, family, and child appointments are booked here. Hours, parking, and accessibility details are still being confirmed.
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What happens to the information you send?
A full privacy notice is being finalized for this site. Until it is published, here is how the inquiry form is handled, in plain terms.
We ask for the minimum
Name, contact details, office preference, who the appointment is for, and an optional note. Nothing clinical is required, and the message field can stay blank.
Only the practice sees it
Your inquiry is used to arrange your appointment and to reply to you. It is not sold, and it is not shared outside the practice. A privacy notice will be linked here once it is published.
This form is not for emergencies
The form is not monitored around the clock. If someone is in immediate danger, call 911 or the 988 Suicide and Crisis Lifeline rather than sending an inquiry.